About Us
For our customers, the sections below set out the store and its service commitments. This guidance applies to burtebees.shop. For help with this page, contact Support@burtebees.shop.
What customers should know about our store
Customers can rely on the following guidance from our store about our store. We operate an independent online store focused on offering a carefully selected range of Burt's Bees lip care, skincare, body care, and selected baby care products. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable. This section applies specifically to burtebees.shop. Questions about this section may be sent to Support@burtebees.shop.
What customers should know about questions and support
Customers can rely on the following guidance from our store about questions and support. Questions about our store or products are welcome at Support@burtebees.shop or 207-382-7731. This section applies specifically to burtebees.shop. Questions about this section may be sent to Support@burtebees.shop.
Information covering service commitments
We publish this service commitments guidance for customers using this website. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Product pages provide the applicable ingredients, sizes, options, and directions so customers can choose care products for their needs. Product-specific warnings and packaging directions should always be followed. This section applies specifically to burtebees.shop. Questions about this section may be sent to Support@burtebees.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtebees.shop
Phone: 207-382-7731
Physical address: 100 Middle St, Portland, Maine, 04101, United States